We work with UK FMCG and retail brands where the data should be driving decisions — but isn't yet.

We don't try to be everything to every business. We go deep with UK FMCG challenger brands and mid-market retailers where sell-through data arrives too late, promotional ROI is unclear, and the next range review needs a stronger commercial case. If that sounds familiar, keep reading.

FMCG challenger brands: when your data doesn’t match what the buyers are telling you

You’re listed in Tesco, Sainsbury’s, Waitrose, or Ocado — maybe all four. But your sell-through data arrives weeks late, your promotional spend is going in without clear ROI, and your rate of sale is something you piece together from distributor reports rather than know in real time. Meanwhile, private label is gaining share in your category and the buyer wants a stronger incremental case at every range review.

UK grocery is concentrated. Eight retailers control the majority of consumer spend. Challenger brands winning and holding shelf space need the same commercial visibility that the big players have — but they don’t have enterprise BI teams, Nielsen contracts, or a head of category analytics. They have ambitious commercial directors, spreadsheets that’ve outgrown themselves, and decisions that need to be made faster than the data currently allows.

We work with UK FMCG brands to close that gap. Connecting POS, promotional, and distribution data into a single commercial picture. Building rate-of-sale tracking that surfaces distribution gaps and velocity issues before the buyer raises them. Engineering the promotional ROI analysis that makes your next range review conversation unambiguously evidence-based — not a slide deck of optimism.

Beauty and wellness brands: when growth flatlines despite a growing market

Multi-channel complexity, growing SKU counts, and returns eating into margin. Boots, Space NK, Cult Beauty, and your own DTC all telling a slightly different story — and nobody in the building with the time to reconcile them. You’ve outgrown basic analytics but you’re not ready for (and don’t need) an enterprise implementation that takes six months and costs six figures.

Growth was strong two years ago — now it’s flattened and nobody can pinpoint exactly why. The UK beauty market is shifting fast: Boots’ loyalty data is a competitive weapon, Ocado Beauty is growing, and the brands winning are the ones making faster, sharper commercial decisions. The answer isn’t another dashboard — it’s clarity on which decisions are being made blind.

We work with beauty and wellness brands to diagnose where growth or margin is leaking and engineer the specific fix. Channel mix decisions. Returns analysis that goes deeper than the P&L. Customer behaviour patterns your current tools can’t surface.

Pet care brands: when the market grows but your share doesn’t

Subscription plus retail mix getting harder to manage. Pets at Home range reviews getting more competitive. Category expansion creating margin pressure instead of momentum. The UK pet care market is a £3B+ category and still growing — but challenger brands are finding that growth in the market doesn’t automatically translate into growth on the shelf.

Territory decisions being made on instinct rather than evidence. Vet channel vs retail channel economics unclear. D2C acquisition costs rising while retention data sits in a CRM nobody has time to properly analyse. We work with pet care brands to identify the specific commercial levers being missed: where expansion is diluting margin instead of building it, and where the data that would change the next decision currently doesn’t exist in usable form.

Mid-market fashion: when seasonal chaos meets margin erosion

Seasonal volatility making forecasting a fiction. Return rates eating margin faster than sales can replace them. Channel fragmentation between DTC, ASOS, wholesale accounts, and own-retail — each with its own data format and none of them talking to each other. The P&L says one thing but the real story — after returns, fulfilment, markdown, and discounting — is different.

We work with mid-market UK fashion brands to cut through the noise: engineering clarity on true margin by channel, building sell-through and markdown models that reduce end-of-season exposure, and identifying the commercial decisions that are costing money because they’re being made on instinct rather than evidence.

Problems hiding in plain sight

Real patterns from mid-market retail. The kind of problems that tools miss and consultancies don't stay long enough to find.

Beauty & Wellness Brand

£20M Revenue

+£840K

Margin Recovered

Channel Cannibalisation Costing £840K Per Year

Online and in-store were cannibalising each other instead of reinforcing. The analytics platform showed channel revenue but couldn’t surface the overlap. Our diagnostic mapped the true customer journey across channels and identified where 12% of marketing spend was driving customers to switch channel, not buy more. Reallocation recovered the margin in 11 weeks.

Pet Care Brand

£12M Revenue

2.3x

Subscription LTV

Subscription Economics Breaking at Scale

Subscription plus retail mix was getting harder to manage. Churn was rising but the existing tools couldn’t explain why. We built a cohort-level retention model that isolated the three variables driving churn. The team restructured offer timing and reduced churn 31%, lifting subscription LTV from 4.2 months to 9.7 months.

Fashion Retailer

£35M Revenue

+4.1%

True Margin

Return Rates Eating £1.4M in Hidden Margin

The P&L showed healthy margins. The reality, after returns, fulfilment, and markdowns, was different. We engineered a true-margin model disaggregated by channel, category, and return reason. The commercial team cut £1.4M in annual margin leakage by changing three buying decisions they’d been making on instinct.

Beauty DTC Brand

£15M Revenue

£190K

Waste Eliminated Monthly

Attribution Gap Wasting £190K Per Month

Meta claimed 75% of conversions. Google claimed 65%. The real picture was neither. Cookie consent was blocking 40% of tracking events. The marketing team was optimising blind, allocating budget to channels that looked good but weren’t converting. Our first-party attribution model redirected £190K of monthly waste within 6 weeks.

The details that matter

Revenue: £5M–£50M. Big enough to have real commercial complexity — multiple SKUs, multiple channels, real margin pressure. Not so big that a Big Four consultancy is already in the building.

Selling through UK retail or grocery. You have trading relationships with major UK retailers — grocery, pharmacy, pet, fashion, or beauty — and the data those relationships generate is not yet working hard enough for you.

Multi-channel or multi-location. You sell through more than one channel — wholesale, DTC, marketplace, or own retail. The decisions that drive growth live in the connections between channels, not inside any single one.

Commercial team in place. We work alongside your people, not in place of them. You need a team that will use what we build and own the decisions that come from it.

UK-headquartered or UK primary market. We're built around UK retail dynamics, buyer relationships, and market structure. We understand Tesco range reviews, Boots promotional mechanics, and the commercial realities of UK grocery in a way that generalist consultancies don't.

When we're probably not the right partner

  • You're under £5M revenue and need foundational analytics infrastructure first
  • You sell exclusively on Amazon or another marketplace with no retail or wholesale presence
  • You want to buy a dashboard or a platform — we engineer custom solutions, not off-the-shelf tools
  • You don't have an exec sponsor who will dedicate time to the engagement
  • You need a generalist management consultancy for a broad transformation project
  • You're looking for the cheapest option — we're the most specific one, not the cheapest one

Not sure? Tell us what you'd want answered first. We'll respond within a week with an honest read on whether we can help — and if not, we'll point you toward who might be a better fit for where you are right now.

Stop guessing. Start growing.

Tell us the growth or efficiency problem your current tools and advisors can't solve. We'll tell you exactly how we'd start, and whether we're the right team for it.